I don't know if I'm in the right place for this kind of post but I would like a second opinion.
So here goes
Im currently saving the ££ to either do something a bit special with my 2.0 8v mk4 shopping trolley, or change cars maybe something japanese, I have already posted about the project in the forum any comments of suggestions would be apprechiated. Any way Im off topic.
I recently took my bog standard 2.0 8v golf into a VW garage for a 40k mile service dropped it off at the garage in the moring. About half-way through the day i get a call. I was pleased because I thought that they had completed the service for me and I could pick up my car about lunch time, having previously been told it might take all day.
What I was told next concerned me but was not a big deal apparently the front and rear brake pads needed replaced. I know that the minimum thickness is 7.0mm front and 7.5mm rear. The car had recently been MOT'd (nov 07) by the same garage with the only comment being passed that the two front tyres would need replaced or rotated soon. So why not mention the brake pads then as well?
What I was told next did not please me they said that the front brake discs should be replaced and the rear brake discs and a centre exhaust bracket was broken and it might need a mass air meter replaced or maybe a lambda probe but they're not sure which. On a car that has done 40k miles of which I have driven 12k miles which previously had been sat on their forecourt and was sold as an used approved vehicle which had gone through a twenty million point VW extra guranteed VW check by VW engineers blah blah blah. Also they wanted to charge me £900 just for the work on the brakes!!!
Maybe your thinking who the hell let this guy in.... he's trashed his car in less than the average yearly mileage.
This car hasn't disappeared down a drag strip in a squeal of tyre smoke (if such a thing is possible for 115 mighty stallions) I havn't raced it round the nurburg ring or entered it into a rally time trial against tommi makkenin and his EVO IX. Neither has it been drifted down a tokyo back road at midnight with full on tyre squealing opposite lock.
Its been to and from work in slow commuter traffic, barely been on the motorway, and at weekends occasionally loaded up with a mountain bike and driven to a mountain bike trail. Not exactly high octane stuff.
So I tell them just to do the service and nothing else.
Upon my arrival Im also told it needs a new clutch and oh yeah and the wiper blades have been replaced we've added it to your bill. ????
When asked:
Why why VW why wasn't some of this pointed out at the MOT?
The reply:
We don't know
The clutch seems fine to me bite point hasn't shifted since the day I picked the car up. The old wipers worked fine when it rained on Monday and the brakes feel strong and progressive. There are no warning lights showing on the dash (ECU light will come on if a sensor is damaged) exhaust does not rattle (although thats fairly easy for me to check anyway) and Disk rotors normally changed about 70k miles. Please feel free to correct me if any of this is mis-informed. Although I am aware an MOT is not the same as a service check up and somethings will not be covered in the MOT, the brakes however should have been.
So what I'm asking is why do they think I was born yesterday and what would be the best way to go about making sure this BS does not happen again.
Im getting a garage I know locally to quote me for new brake pads as VW quoted £210 to replace front and rear.
any comments please....
Sorry this has been so long winded, it was either this or drop kick the neighbours cat over the house as its done its business on my newly clean car.:evil::evil::evil:
Also Ive tried to post a couple of times but it seems my log in is timing out and my post is not appearing. If this is not the case Im apologising in advance for any multiple posts
So here goes
Im currently saving the ££ to either do something a bit special with my 2.0 8v mk4 shopping trolley, or change cars maybe something japanese, I have already posted about the project in the forum any comments of suggestions would be apprechiated. Any way Im off topic.
I recently took my bog standard 2.0 8v golf into a VW garage for a 40k mile service dropped it off at the garage in the moring. About half-way through the day i get a call. I was pleased because I thought that they had completed the service for me and I could pick up my car about lunch time, having previously been told it might take all day.
What I was told next concerned me but was not a big deal apparently the front and rear brake pads needed replaced. I know that the minimum thickness is 7.0mm front and 7.5mm rear. The car had recently been MOT'd (nov 07) by the same garage with the only comment being passed that the two front tyres would need replaced or rotated soon. So why not mention the brake pads then as well?
What I was told next did not please me they said that the front brake discs should be replaced and the rear brake discs and a centre exhaust bracket was broken and it might need a mass air meter replaced or maybe a lambda probe but they're not sure which. On a car that has done 40k miles of which I have driven 12k miles which previously had been sat on their forecourt and was sold as an used approved vehicle which had gone through a twenty million point VW extra guranteed VW check by VW engineers blah blah blah. Also they wanted to charge me £900 just for the work on the brakes!!!
Maybe your thinking who the hell let this guy in.... he's trashed his car in less than the average yearly mileage.
This car hasn't disappeared down a drag strip in a squeal of tyre smoke (if such a thing is possible for 115 mighty stallions) I havn't raced it round the nurburg ring or entered it into a rally time trial against tommi makkenin and his EVO IX. Neither has it been drifted down a tokyo back road at midnight with full on tyre squealing opposite lock.
Its been to and from work in slow commuter traffic, barely been on the motorway, and at weekends occasionally loaded up with a mountain bike and driven to a mountain bike trail. Not exactly high octane stuff.
So I tell them just to do the service and nothing else.
Upon my arrival Im also told it needs a new clutch and oh yeah and the wiper blades have been replaced we've added it to your bill. ????
When asked:
Why why VW why wasn't some of this pointed out at the MOT?
The reply:
We don't know
The clutch seems fine to me bite point hasn't shifted since the day I picked the car up. The old wipers worked fine when it rained on Monday and the brakes feel strong and progressive. There are no warning lights showing on the dash (ECU light will come on if a sensor is damaged) exhaust does not rattle (although thats fairly easy for me to check anyway) and Disk rotors normally changed about 70k miles. Please feel free to correct me if any of this is mis-informed. Although I am aware an MOT is not the same as a service check up and somethings will not be covered in the MOT, the brakes however should have been.
So what I'm asking is why do they think I was born yesterday and what would be the best way to go about making sure this BS does not happen again.
Im getting a garage I know locally to quote me for new brake pads as VW quoted £210 to replace front and rear.
any comments please....
Sorry this has been so long winded, it was either this or drop kick the neighbours cat over the house as its done its business on my newly clean car.:evil::evil::evil:
Also Ive tried to post a couple of times but it seems my log in is timing out and my post is not appearing. If this is not the case Im apologising in advance for any multiple posts