So tru gotta ask for the part before you hand over the keys. Some shops will junk em as soon as they are pulled here in the states so asking when you pick up your keys might get you an out of luck situation. Also go to a reputable shop, we have the Better Business Buruea here, not sure if you all have something similar but im sure you have plenty of review sites for service providers. Check all info first and still ask for the parts or just to see them.